Career Opportunities

Payment Processing Advisor Sales


Date Posted
Reports to
Senior Vice President
Old Town Alexandria, VA
Job Type

Summary of Position:

The Payment Processing Advisor position will be responsible for prospecting, marketing, selling and installing merchants utilizing Fairway Payments and i3 Verticals payment processing and application services.

Education & Experience:                 

Bachelor’s degree in business or related field


  • Apply consultative sales approach to uncover and address business needs
  • Deliver a positive experience for prospects and customers by developing cost analysis and educating business owners on the features and benefits of the products and services that we provide
  • Effectively prospect to create and manage a pipeline of viable sales opportunities
  • Meet or exceed sales goals and other assigned objectives
  • Manage and prioritize tasks and assignments according to business requirements
  • Identify and close new accounts through phone and face-to-face sales techniques
  • Develop lead sources from networking, partnerships and referral sales
  • Responsible for the retention and profitability of existing accounts and referral partner relationships
  • Assist with the new account conversion process, including the completion of paperwork, scheduling of equipment installations and participation in conference calls to ensure a positive new client experience
  • Respond in a timely manner to current and prospective customer inquiries and assist in reaching prompt and full resolution of issues and concerns
  • Partner with and communicate, both verbally and in writing, to equipment installation team, customer service and other departments as needed to ensure continual client satisfaction
  • Meet monthly sales and activity goals
  • Capture accurate and complete information in Customer Relationship Management (CRM) system
  • Attend industry conferences to develop industry expertise and build network contacts
  • Identify decision makers among target leads to start the sales process
  • Take part in sales group meetings to review sales targets and forecasts, and report on productivity
  • Follow a set schedule between office hours, sales calls, follow-up appointments, sales meetings and networking events

The position reports to Bob Schmid, Senior Vice President – Fairway Payments, but will also work closely with other members of the Fairway and i3 Verticals staff.

Skills & Experience:

Our ideal candidate possesses:

  • Bachelor’s degree in sales/marketing or in business related field preferred
  • Payment processing experience in the areas of technical support or relationship management preferred
  • Highly proficient level of computer skills, including Word, Excel, PowerPoint and Outlook. Salesforce experience is preferred.
  • Professional, motivated self-starter with ability to generate own lead sources
  • Outstanding prospecting, communication, organizational, presentation and networking skills
  • Ability to work in a fast-paced, self-directed entrepreneurial environment
  • Excellent telephone sales skills
  • Excellent time management skills
  • Able to multitask activities with shifting priorities
  • Should be honest, assertive and systematic